Terms and Conditions

Welcome to Skill Mammoth!

These terms and conditions outline the rules and regulations for the use of Skill Mammoth's Website and Services, located at https://www.skillmammoth.com.

By accessing this website or subscribing to any of our services, including Skill Mammoth Infinity, we assume you accept these terms and conditions. Do not continue to use Skill Mammoth if you do not agree with all the terms and conditions stated on this page.

Terminology

The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice, and all Agreements: "Client," "You," and "Your" refers to you, the person logging onto this website and compliant with the Company’s terms and conditions. "The Company," "Ourselves," "We," "Our," and "Us" refer to our Company, Skill Mammoth. "Party," "Parties," or "Us" refers to both the Client and Ourselves.

Skill Mammoth Infinity Subscriptions

Skill Mammoth Infinity is a subscription-based service offering unlimited design requests. Clients can submit as many design requests as they need, which we will fulfill one at a time for the Solo and Core plans, and two at a time for the Premium plan. You may add additional requests or revisions to the queue, which will be addressed in the order they are received.

Turnaround Time: Turnaround time for projects depends on the complexity of the request. Most projects are delivered within 10 business days. We reserve the right to extend turnaround times for more complex tasks.

Revisions: Unlimited revisions are supported. However, each revision request counts as a separate queue item and may affect overall project timelines.

Communication and Portal Access: We communicate asynchronously using the Skill Mammoth Infinity Portal, located at portal.skillmammoth.com, where you can manage requests, review files, leave comments, and handle your subscription, including pausing or canceling your plan at any time.

Client Responsibilities: You are responsible for providing all necessary files, branding guidelines, logos, and supporting documents to ensure the delivery of high-quality learning solutions. All materials you upload must be owned by you or properly licensed, and you confirm you have the rights to use them.

Synchronous Meetings: We work asynchronously by default. If a synchronous meeting is required, it can be scheduled for an additional fee.

Cancellation & Refunds: We do not offer refunds. However, you may pause or cancel your subscription at any time through the Skill Mammoth Infinity portal.

Content Ownership and Licensing

Unless otherwise stated, Skill Mammoth and/or its licensors own the intellectual property rights for all material created or provided on Skill Mammoth. Clients retain ownership of any content they upload for inclusion in projects, but grant Skill Mammoth a non-exclusive, transferable, royalty-free, worldwide license to use, modify, and create derivative works from the uploaded content for the purposes of delivering services.

Portfolio and Marketing Use: We reserve the right to showcase completed projects and client work in our portfolio or marketing materials unless explicitly prohibited in writing by the client.

Payment Terms

All payments for Skill Mammoth services, including Skill Mammoth Infinity, are made upfront and on a subscription basis. Fees are recurring based on your selected plan (monthly or annually). Failure to process payments may result in suspension or termination of service.

Confidentiality and Data Security

Skill Mammoth is committed to protecting your confidential information. All materials shared with us will be handled with care and will not be disclosed to third parties without your consent, except where required by law.

We use commercially reasonable security measures to protect your data but cannot guarantee absolute security. You agree to use our services at your own risk.

Force Majeure

Skill Mammoth shall not be liable for any failure or delay in performing its obligations where such failure results from any cause beyond Skill Mammoth’s reasonable control, including but not limited to: acts of God, governmental orders or restrictions, natural disasters, war, civil unrest, pandemics, strikes, or internet disruptions.

Limitation of Liability

Skill Mammoth’s liability to you is limited to the amounts paid by you for the services in the three months preceding the event giving rise to the claim. In no event will Skill Mammoth be liable for indirect, incidental, punitive, or consequential damages.

Indemnification

You agree to indemnify and hold Skill Mammoth, its employees, and affiliates harmless from any claims, damages, losses, liabilities, and expenses, including legal fees, arising out of your use of our services or violation of these terms.

Arbitration and Dispute Resolution

Mandatory Arbitration: Any disputes, claims, or controversies arising out of or relating to these Terms and Conditions or the use of Skill Mammoth’s services shall be resolved through binding arbitration under the rules of the American Arbitration Association. Arbitration will take place in Minnesota, unless otherwise agreed by both parties, and the decision of the arbitrator will be final and binding.

By agreeing to these terms, you waive your right to bring any claims or disputes to a court, except as otherwise provided by law. The prevailing party in any arbitration proceeding shall be entitled to recover its costs, including reasonable attorney's fees.

Class Action Waiver: You agree that any dispute resolution proceedings will be conducted on an individual basis and not as part of a class action or collective arbitration.

Non-Solicitation

During the term of your engagement with Skill Mammoth and for one year after, you agree not to solicit or hire any employee or contractor of Skill Mammoth without prior written consent.

Modifications to the Terms

Skill Mammoth reserves the right to modify these terms at any time. Changes will take effect upon posting on our website, and continued use of the service constitutes your acceptance of the updated terms.

Governing Law

These terms are governed by and construed in accordance with the laws of the State of Minnesota, without regard to conflict of law principles.