Privacy

Privacy Policy

Effective Date: 1/1/2025

Skill Mammoth (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (skillmammoth.com), use the app.skillmammoth.com chatbot software portal, and access the portal.skillmammoth.com client service portal. Please read this Privacy Policy carefully. By using our website and services, you agree to the terms outlined below.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

• Account Information: Name, email address, phone number, job title, company name, and billing address when you sign up for services.
• Payment Information: Credit card or other payment details (processed securely through a third-party provider).

b. Non-Personal Information

• Website Usage: IP address, browser type, operating system, referring URLs, pages viewed, and actions taken on the site.
• App and Portal Usage: Interaction data, preferences, and logs related to your use of app.skillmammoth.com and portal.skillmammoth.com.

c. Cookies and Tracking Technologies

• Cookies: Small files stored on your device to improve user experience and track website usage.
• Tracking Technologies: Analytics tools like Google Analytics to understand user behavior and enhance services.

2. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our website, chatbot software portal, and client service portal.
• Process payments and deliver requested services.
• Communicate updates, support, and promotional offers.
• Personalize user experiences and improve our services.
• Comply with legal and regulatory requirements.

3. Disclosure of Your Information

We do not sell your personal information. We may share your information in the following cases:

a. Service Providers

Third-party vendors who assist in payment processing, analytics, hosting, and customer support, under strict confidentiality agreements.

b. Legal Obligations

To comply with legal processes, court orders, or governmental requests.

c. Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Retention

We retain your personal information only for as long as necessary to provide the services, comply with legal obligations, resolve disputes, and enforce agreements.

5. Security

We implement industry-standard security measures to protect your information. However, no system can guarantee absolute security. By using our services, you acknowledge this inherent risk.

6. Third-Party Links

Our website and portals may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before submitting information.

7. Your Rights

a. Access and Correction

You have the right to access and correct your personal information by contacting us at support@skillmammoth.com.

b. Opt-Out

You can opt-out of marketing communications by following the unsubscribe instructions in our emails.

c. Data Deletion

You may request the deletion of your account and associated data by contacting us.

8. Use of app.skillmammoth.com Chatbot Portal

a. Data Collection

• User-provided inputs for the chatbot are temporarily stored to provide responses.
• Logs of interactions may be retained for improving the service.

b. Data Use

• Interaction data may be anonymized and aggregated for analytics purposes.
• User inputs are not shared with third parties unless required by law.

c. Security

All chatbot interactions are encrypted in transit and at rest.

9. Use of portal.skillmammoth.com Client Service Portal

a. Data Collection

• Client-provided information, including uploaded files and project details, is stored securely.

b. Data Use

• Information is used strictly for fulfilling client requests and delivering services.
• Files and data are not shared with third parties except as necessary for service delivery.

c. Security

• Secure access is provided to all users. Multi-factor authentication (MFA) is encouraged for added protection.

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, it will be deleted immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our services constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Skill Mammoth2735 90th Lane NE, Blaine, MN 55449Email: support@skillmammoth.comPhone: 612 568 5149

This Privacy Policy ensures transparency and compliance with applicable data protection laws. Your trust is important to us, and we are committed to safeguarding your information.

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