Software and automation. Reviewed October 29, 2026

    A2P 10DLC

    Also called: 10DLC registration, Business texting registration

    A2P 10DLC is the registration US carriers require before a business can send automated texts from a normal ten-digit phone number, and unregistered messages get filtered or blocked.

    In practice

    A2P means application to person. The registration ties the number to a real business with an EIN and a stated use, such as appointment reminders. Most CRMs and texting tools walk through it during setup and it takes days to approve.

    If review requests and reminders suddenly stop arriving, this is the first thing to check.

    Related terms

    • Workflow automationWorkflow automation is a rule that runs on its own when something happens, such as a new form submission sending a text to the customer and an alert to the office.
    • Missed call text backMissed call text back automatically sends a text to any caller the business did not answer, within seconds, so the lead has a way to reply instead of calling the next company.
    • CRMA CRM, customer relationship management system, is the software that stores every lead and customer with their calls, texts, quotes and jobs, so nothing is lost in a text thread or a notebook.

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